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Digital Transformation

Case Study
Keng Soon Auto

Imagine managing the operations of 200-strong fleet of cars. On pen and paper. That’s what KSA had to go through, but no longer.

Aspects

Digital Transformation

Approach

We were engaged to build an operations system for KSA that spanned daily operations, tracking the status of cars and drivers. The system provided support for extensive operational accounting, allowing them to track the profitability of individual cars.

The system was designed around the sales peoples’ process, enabling them to quickly generate quotes and agreements, and decisively close the sale.

On a management level, comprehensive dashboards were also designed and implemented to suit the needs of the sales, operations and finance departments.

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